Terms of use
The rules for using prjworkforce.com, and how the prices and examples on it relate to the agreement you sign with us.
1. Who we are
This website is operated by Project Workforce ("we", "us"), a business based in British Columbia, Canada. You can reach us at prjworkforce@gmail.com.
2. Using this website
By using prjworkforce.com you agree to these terms. If you do not agree, please do not use the site. These terms cover the website only. Any work we do for you is covered by the separate written agreement you sign with us (see section 4).
3. Information on this site
We work to keep the information on this site accurate and up to date, but it is general information about our services, not professional, legal or technical advice for your situation. Services, features and prices may change. If something on this site is wrong, please tell us and we will fix it.
4. Prices, proposals and agreements
- Prices are in Canadian dollars and do not include applicable taxes (such as GST and PST), which are added to invoices where they apply.
- Every package has two parts: a one-time fee and a monthly retainer of 10 to 15 percent of that fee. The retainer covers hosting, updates and support, and the exact amount is set in your proposal. The packages page shows the retainer range for each package.
- Usage charges. AI Front Desk and Complete packages also involve call-minute and phone-line charges from the phone service, which vary with how many calls you get. We estimate them in your proposal and show them separately.
- Add-ons and extra work are quoted separately before we do them.
- The website is not an offer you can accept. A package, price or feature on this site becomes binding only when it is set out in a written proposal and agreement that you and we both sign. If anything on this site conflicts with your signed agreement, the agreement governs.
5. Examples and the package finder
The example calls, the sample night of calls on the home page and the demo call screen are illustrative scripts with example businesses. They are not recordings of real customers and do not promise particular results. Results depend on your business, your callers and the information you provide.
The package finder suggests a starting point based on your answers. It is not a quote or a recommendation for your specific situation. Your written proposal confirms the package and price.
We do not guarantee search engine rankings, a number of calls or bookings, or any level of revenue.
6. Call requests and proposal requests
The Schedule your call and Contact pages prepare an email in your own email app. A time you pick is a request, not a confirmed booking, until we reply to confirm it and send your Zoom link. Requesting a call or proposal does not commit you to anything.
7. Client approvals pages
We may give a client a private approvals page to review and approve their project. Approving an item, or signing off on that page, records your approval of the work shown. It does not change the terms of your signed agreement. Please use your own page only, and keep its link private.
8. Our content
The text, design, logo, graphics and code of this website belong to us or to those who licensed them to us, and are protected by copyright and trademark law. You may view and print pages for your own use in deciding whether to work with us. You may not copy, republish or sell our content, or use our name or logo, without our written permission. Ownership of the websites and materials we create for clients is set out in each client's agreement.
9. What you may not do
Please do not use this site to break the law, send spam or harmful code, try to get into parts of the site or our systems you are not meant to reach, interfere with how the site works, scrape it in bulk, or pretend to be someone else.
10. Other websites
This site links to other services, such as Instagram and Zoom. We do not control them and are not responsible for their content or how they handle your information. Their own terms and privacy policies apply.
11. No warranties
To the extent the law allows, this website is provided "as is" and "as available". We do not promise that it will always be available, uninterrupted or free of errors.
12. Limits on our liability
To the extent the law allows, we are not liable for any indirect or consequential loss, or for lost profits, revenue or data, arising from your use of this website or your reliance on its content. Nothing in these terms limits any liability that cannot be limited by law. Liability for services we provide to clients is governed by each client's signed agreement, not by these terms.
13. Privacy
How we collect, use and protect personal information is explained in our Privacy policy.
14. Governing law
These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there. Any dispute about this website will be dealt with by the courts of British Columbia.
15. Changes and contact
We may update these terms from time to time. The new version will be posted here with a new "last updated" date, and applies from that date. If any part of these terms is found to be unenforceable, the rest still applies.
Questions about these terms: prjworkforce@gmail.com.