How it works
A clear sequence from first conversation to monthly care. You approve each stage, and nothing goes live until you are satisfied.
Four stages
A conversation
We learn how calls, bookings and records are handled today, where work gets lost, and which package suits you.
A fixed proposal
You receive the scope, the one-time fee, the monthly retainer and any usage charges in writing, before any work begins.
Build and test
We build it, then make test calls and test bookings with you. You approve the wording, the calendar and the website before launch.
Launch and monthly care
We go live, watch the first calls closely and adjust. After that, the retainer covers upkeep and a monthly check-in.
What we need from you
A little of your time at the start makes the assistant accurate and the website true to your business.
- Your business detailsServices, prices, opening hours and policies, so the assistant answers correctly.
- Photos and your logoPictures of your work, premises or team, if you have them.
- Phone and account accessHelp setting up call forwarding and your Google Business Profile.
- Time to review and testA session to try the assistant and approve the website before launch.
Honest with your customers
Your customers should know when they are talking to software, and should always have a way to reach a person. These rules apply to every front desk we build.
It says what it is
The assistant introduces itself as automated at the start of every call.
Recording is announced, and optional
Callers hear that the call is recorded and can ask for another way to reach you.
It answers only from what you approve
Anything outside your approved information becomes a message for you.
A person stays in charge
Urgent or unusual calls are passed to you with a text summary.
You can see what was said
Every call has a plain-language summary you can check and correct.
Customer information stays yours
We do not sell your customers' details or share them with other businesses.
Start with a conversation
Tell us how your business runs today, and we will send a fixed written proposal.